Our client a large Custodian Bank is currently seeking for Dynamic Individual to lead their Client Services Team.
Job Responsibilities The individual appointed will be responsible for providing clients' solutions, managing and supporting implementation process for core custody product ranges, and thereafter, extend to include fund administration and clearing.
General Responsibilities of the Head of Client Services are:
Manage and service cross-border institutional and domestic clients.
Lead and manage clients' due diligence visits.
Lead, participate / coordinate clients' Request for Proposal (RFP), including presentations, and Service Level Agreements (SLA).
Ensure compliance procedures are followed and necessary documentations in place.
Keep abreast of latest market developments and product initiatives, including circulation of newsflashes and updates of country guides.
Manage product delivery quality, ensuring consistency, and constant improvement to service levels.
Manage, influence and build rapport with Regulators and Industry leaders with a view to drive for international standards representing the interest of foreign institutional and local investors.
Working closely with Regional Product Managements, Sales, IT and Operations for custody product developments and implementations.
Staff management including coaching, and training of the client services team.
Qualities Required
Business minded individual who is a self-motivator, energetic and innovative.
Self-confident and performance driven.
Ability to articulate, formulate and deliver high quality presentations and communicate with all levels of management.
Ability to make decisions, influence others and work in co-operative manner and find resolution to product needs.
Mature and well developed leadership qualities.
Good working knowledge of the securities / banking practices and regulations of Hong Kong.
Knowledge of Custody, Clearing or Fund Administration, or with background in either Asset Management, Investment Banking or Securities Broking.
Strong appreciation of operations processes and procedures.
Strong verbal and written communication skills in both English and Mandarin.
Experience / Qualifications
Individuals with strong custody, clearing or fund administration experience preferably, or with background in Asset Management, Investment Banking or Broking.
Individuals with 3 to 5 years of client services experience in custody or asset management.
Fully conversant in both English and Mandarin, including written communication.
Interested candidates, please send your CV to vicki.li@talent2.com quoting reference number BO-VL-20453.
Talent2 is Asia Pacific’s first end-to-end Human Resources Outsourcing (HRO) solutions business and one of the leading recruiters of choice for a growing number of employers across the region. Led by the hugely successful Geoff Morgan and Andrew Banks (formerly of Morgan & Banks), Talent2 (ASX: TWO) employs over 800 staff and consultants with offices across Australia, China, Hong Kong, India, Macau, Malaysia, New Zealand and Singapore to serve its extensive client base of blue-chip multi-nationals. Talent2 provides a broad spectrum of services including executive search and recruitment, HR outsourcing and consulting, HRIS and payroll technology, workforce management, eLearning, employer branding and assessment consulting services including psychometric tests. Talent2's Banking & Finance practice comprises a front, middle- and back office team, led by professional consultants with over 60 years’ combined industry and recruitment experience, in addition to a team of dedicated researchers and support staff.
Copyright 2006. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
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